Frequently Asked Questions About Restoration

FAQ’s About Disaster Restoration

These are many FAQ’s that you should consider before you retain any restoration company. Even though this may be an emergency situation you should understand what it takes to make your situation more palatable.

How Can I Get An Estimate?

We provide free estimates for our customers after our certified associates have conducted a full inspection to determine the extent of the damage to your property. Our onsite associate is equipped to accurately predict what services will be needed to stop any more damage from occurring and to repair any damage that took place during the emergency. After this assessment has been completed we will provide you with an estimate for the entire amount of work that needs to be done to return your property to its previous condition.

Do We Test For Mold?

Absolutely. Mold can be very harmful to the structural integrity of your property. It can also be very hazardous to the health of you family. Our professionals will conduct a thorough examination in the aftermath of your emergency to determine if there is any mold present. If there is, we will include the cost of removal and remidiation into your quote.

Should I Call My Insurance Company First Before Contacting A Restoration Company?

Yes. Although, you are not required to use the restoration company that your insurance provider recommends. You have the right to choose whichever restoration company you want. It is best to contact your insurance provider, and, speak with your agent regarding your policy and options before contacting us.

What Is A Deductible?

The deductible is the amount of money you owe the restoration company after your insurance company has paid their share (in accordance with your policy).